I was asked to clear my browser's cache. How do I do this?

Windows Users

Internet Explorer:

  • In your browser's menu, go to -
  • Tools > Internet Options > General
  • Once there go to the Browsing History section and select Delete
  • Next make sure that only "Temporary Internet Files" are selected
  • Once done click on Delete and then OK.


  • In your browser's menu, go to -
  • Options
  • Select the Advanced panel
  • Next, select the Network tab.
  • In the Cached Web Content section, click Clear Now and then click OK


  • In your browser's menu, go to -
  • Tools > Preferences > Advanced > History > Disc cache
  • Once there press the button entitled "Empty now"


  • Click the wrench/3 dots icon on the browser toolbar.
  • Select Tools.
  • Select Clear browsing data.
  • In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  • Click Clear browsing data.

Mac Users


  • In your browser's menu, go to -
  • Tools > Clear Recent History
  • Once there locate the "time range to clear" section and select the "Everything" option
  • Next, below in the "Details" section, select only 'Cache'
  • Once done click on "Clear now"


  • In your browser's menu, go to -
  • Safari > Empty Cache


  • In your browser's menu, go to -
  • Menu > Tools
  • Select "Private data"
  • Click the "Detailed Options" arrow and using the available selections please highlight the "cache" option
  • Click the "delete" button at the bottom to accept the changes.


  • Same as listed above.

My browser is not listed here. What do I do?

If you do not see your browser listed, please visit www.google.com and search for instructions on how to clear your browser's Cache.

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